Shipping & Returns
We provide shipping via USPS or UPS, with international and rush delivery available. All shipping and handling charges are additional.
Orders are processed on weekdays during business hours, and typically ship within two to three business days from the initial order date (and very often, much faster). Orders using USPS Express, UPS Next Day Air, or UPS 2nd Day Air must be placed before noon CST in order to ship the next day. Rush orders are only shipped and delivered on non-holiday weekdays within the contiguous United States.
Due to service issues impacting the United States Postal Service, it is our recommendation that buyers elect to send their items through UPS. Items shipped with USPS will be sent uninsured and at the customer's own risk until further notice. Refunds for lost USPS shipments will not be issuesd.
International shipping from the US Postal Service does not offer signature confirmation for standard international shipping. Signature confirmation is available with UPS. All customs and taxes where applicable must be paid on delivery and are not the responsibility of Quicker than the Eye.
Local pickup at our gallery is available for visitors, or customers in the Chicago area. If you select this option, we will notify you when your order is ready for pickup. Please allow up to 48 hours for processing.
Flat or rolled oversize items (such as posters, large props, and stage illusions) incur additional shipping charges. For international shipments of oversize items, please note that you will be billed for shipping separately.
If items received are not found as described on our site, they are fully returnable within seven days of receipt. There are no exceptions. Refunds are limited to the original purchase price and exclude all shipping costs. Please contact us immediately to coordinate return shipping and refunds.